Dynamics 365 Customer Service Digital Messaging add-on

How to activate your product

Activate and manage your product

To access the product key(s) and the software available for download, please follow the below instructions (please note, one must be a Global Administrator to obtain keys. If you are not a Global Admin, please reach out to your IT department for assistance.)

To download software and get software keys and links, use the following steps:

Step 1: In the Microsoft 365 admin center, go to the Billing > Your products page.

Step 2: On the Products tab, in the Software section, select the software that you want to download

Step 3: On the subscription details page, in the Downloads & keys section, choose the Product version, Language, and CPU & file type, then select Download.

Step 4: To download the key, select Copy key to clipboard.

Step 5: In the right pane, select Copy, then close the pane.

Step 6: Paste the key in a file in a secure location and then enter it as instructed during the software installation. The key is needed to activate the downloaded software.