Dynamics 365 Customer Insights enables businesses to know customers through Customer Insights data (the Customer Data Platform) and engage customers through Customer Insights journeys (communication and journey orchestration). This offer comes with 10k Interacted People for use with Customer Insights journeys and 100k Unified People for use with Customer Insights data.

Dynamics 365 Customer Insights enables businesses to know customers through Customer Insights data (the Customer Data Platform) and engage customers through Customer Insights journeys (communication and journey orchestration). This offer comes with 10k Interacted People for use with Customer Insights journeys and 100k Unified People for use with Customer Insights data.

User subscription that includes Dynamics 365 Field Service, Enterprise edition.

User subscription that includes Dynamics 365 Field Service, Enterprise edition.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution.

Dyn365E Customer Voice 2KSurveyResponses

Dyn365E Customer Voice 2KSurveyResponses

Dynamics 365 Contact Center IVR is an interactive voice response solution designed to deliver effortless self-service while seamlessly integrating with third-party contact center platforms, offering a gradual transition to full CCaaS adoption. This SKU represents the IVR capacity pack and is a pre-requisite to the D365 Contact Center IVR USL SKU.

Additional database capacity for Microsoft Dynamics 365 Business Central. Each unit increases available tenant wide shared capacity by 100 GB.

e-Commerce add on for Dynamics 365 Commerce