This is an overage SKU that provides additional capacity for unified routing in Dynamics 365 Customer Service.

This license is required if an individual with Voice SKU permissions exceeds the seeded voicebot minutes per month threshold. Purchase of this license grants 500 additional minutes per tenant.

Dynamics 365 Intelligent Order Management USL

Intelligent Order Management capacity block of 1k order lines

Configure third-party dial-in phone numbers from telecommunication providers on Microsoft Audio Conference bridge.

Microsoft Defender For Endpoint is a unified endpoint security platform and enables enterprise customers to protect, detect, investigate, and respond to advanced attacks and data breaches. It is built-in, cloud powered, applies Artificial Intelligence to automate security incidents and leverages the Microsoft Intelligence Security Graph to integrate detection and exploration with other Microsoft Threat Protection services*. *some separate subscriptions may be required

Acquire additional storage at 1 GB increments to store applications for software distribution. The additional storage will be added to your company-wide application storage pool. Note: You must have an underlying paid Microsoft Intune Plan 1 subscription to purchase extra storage.

Microsoft Teams Essentials is a paid AAD-based Teams standalone SKU for small and medium businesses. It includes secure meetings, chat, and cloud storage to power teamwork from anywhere at any time at an affordable price.

The Microsoft Viva suite brings together knowledge, learning, insights and goals into an integrated employee experience to empower people and teams to be their best from anywhere. The Microsoft Viva Suite includes Glint and the following Viva modules: Insights, Goals, Topics, Learning, Connections and Engage.

Viva Insights provides data-driven, privacy-protected insights and actionable recommendations that help everyone in the organization work smarter and achieve balance.

Tenant wide capacity for running custom analyses using Viva Insights

Each subscription provides assigned user with the use rights to a specific custom business application.