Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution.

Microsoft 365 Copilot - your AI assistant for work. Copilot combines the power of large language models (LLMs) with your content in the Microsoft Graph and the Microsoft 365 apps to turn your words into the most powerful productivity tool on the planet.

Microsoft 365 Copilot Business is AI built for the way work is evolving-secure, integrated, and business-ready from day one. It’s infused with Microsoft’s unmatched expertise in the realities of work-how teams collaborate, how decisions get made, and how business actually runs.??Backed by Microsoft’s trusted cloud, it delivers enterprise-grade productivity and security at a price tailored for small businesses. Limited to 300 seats, and only attachable to Microsoft 365 Business (Business Basic, Business Standard, Business Premium, Apps for Business).

Attach user subscription offering for Dynamics 365 Customer Service Enterprise. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Customer Service Professional. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Supply Chain Management. Requires qualifying Dynamics 365 base offer.

"Dynamics 365 Customer Insights enables businesses to know customers through Customer Insights data (the Customer Data Platform) and engage customers through Customer Insights journeys (communication and journey orchestration) for customers who have a pre-qualifying Dynamics 365 application license. This offer comes with 10k Interacted People for use with Customer Insights journeys and 100k Unified People for use with Customer Insights data. This offer is for existing Dynamics customers that meet the following pre-reqs: 10 or more licenses of ONE the following: Customer Service Pro, Customer Service Ent, Sales Pro, Sales Ent, Sales Premium, Field Service, Finance, SCM, or Commerce."

Attach user subscription offering for Dynamics 365 Finance. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Finance. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Finance. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Commerce. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Commerce. Requires qualifying Dynamics 365 base offer.