Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution�all powered by generative AI. This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center.

Windows 365 Cross Region Disaster Recovery is a solution that extends geographic distances for disaster recovery and resilience for Cloud PCs. It includes the business continuity and disaster recovery that automate infrastructure resilience and redundancy, and reduce IT overhead to configure or use.

Enables online users to place and receive Domestic calls through the Public Switched Telephone Network (PSTN). There are base pre-requisites required to purchase this offering.

User license for Dynamics 365 Customer Voice Add-On

User license for Dynamics 365 Customer Voice Add-On

Designed for businesses that have outgrown their basic accounting software, Microsoft Dynamics 365 Business Central is a business management solution that helps companies connect their financials, sales, service, and operations to streamline business processes, improve customer interactions and make better decisions.

1 GB of additional structured database storage to expand the storage capacity of the Operations tenant.

1 GB of additional structured database storage to expand the storage capacity of the Operations tenant.

User subscription that includes Dynamics 365 Field Service, Enterprise edition.

User subscription that includes Dynamics 365 Field Service, Enterprise edition.

User subscription that includes Dynamics 365 Field Service, Enterprise edition.

User subscription that includes Dynamics 365 Human Resources.