Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution.

Purpose-built tools and productivity experience for Firstline Workers.

Dyn365E Customer Voice 2KSurveyResponses

Dyn365E Customer Voice 2KSurveyResponses

Dynamics 365 Contact Center IVR is an interactive voice response solution designed to deliver effortless self-service while seamlessly integrating with third-party contact center platforms, offering a gradual transition to full CCaaS adoption. This SKU represents the IVR capacity pack and is a pre-requisite to the D365 Contact Center IVR USL SKU.

e-Commerce add on for Dynamics 365 Commerce

e-Commerce add on for Dynamics 365 Commerce

e-Commerce add on for Dynamics 365 Commerce

e-Commerce add on for Dynamics 365 Commerce

e-Commerce add on for Dynamics 365 Commerce

e-Commerce add on for Dynamics 365 Commerce