Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides native voice capabilities as part of your customer engagement.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides native voice capabilities as part of your customer engagement.

User subscription that includes Dynamics 365 Commerce, Enterprise Edition

Base user subscription offering for Dynamics 365 Finance

Attach user subscription offering for Dynamics 365 Commerce. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Finance. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Field Service. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Human Resources. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Sales Enterprise. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Sales Professional. Requires qualifying Dynamics 365 base offer.

User subscription that includes Dynamics 365 Field Service, Enterprise edition.

User subscription that inclues Dynamics 365 for Human Resources.