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Dynamics 365 Commerce (Education Student Pricing) Product #: CFQ7TTC0LH2Z000Q

Type: License

Segment: Education

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User subscription that includes Dynamics 365 Commerce, Enterprise Edition
Dynamics 365 Commerce (Education Faculty Pricing) Product #: CFQ7TTC0LH2Z000R

Type: License

Segment: Education

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User subscription that includes Dynamics 365 Commerce, Enterprise Edition
Dynamics 365 Commerce (Non-Profit Pricing) Product #: CFQ7TTC0LH2Z000S

Type: License

Segment: Nonprofit

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User subscription that includes Dynamics 365 Commerce, Enterprise Edition
Dynamics 365 Contact Center Digital GCC Product #: CFQ7TTC0TDL0000J

Type: License

Segment: GovernmentCommunityCloud

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Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital messaging and chat channels.
Dynamics 365 Contact Center IVR GCC Product #: CFQ7TTC0V8KR0005

Type: License

Segment: GovernmentCommunityCloud

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Dynamics 365 Contact Center IVR is an interactive voice response solution designed to deliver effortless self-service while seamlessly integrating with third-party contact center platforms, offering a gradual transition to full CCaaS adoption. This SKU represents the IVR capacity pack and is a pre-requisite to the D365 Contact Center IVR USL SKU.
Dynamics 365 Contact Center Voice GCC Product #: CFQ7TTC0TDL7000G

Type: License

Segment: GovernmentCommunityCloud

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Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides native voice capabilities as part of your customer engagement.
Dynamics 365 Customer Service Premium GCC Product #: CFQ7TTC0TDKX000D

Type: License

Segment: GovernmentCommunityCloud

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Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution—all powered by generative AI. This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center.
Dynamics 365 Supply Chain Management Attach to Qualifying Dynamics 365 Base Offer (36 mo) (Non-Profit Pricing) Product #: CFQ7TTC0LH31001J

Type: License

Segment: Nonprofit

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Attach user subscription offering for Dynamics 365 Supply Chain Management. Requires qualifying Dynamics 365 base offer.
Pro Direct Support for Dynamics 365 Operations Product #: CFQ7TTC0LHVD0001

Type: License

Segment: Commercial

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Professional Direct paid support offering for Microsoft Dynamics 365 which includes 24x7 support, escalation assistance, training and fast response times. 20-seat minimum purchase required.
Dynamics 365 Call Intelligence Minutes Add-on Product #: CFQ7TTC0J7C50001

Type: License

Segment: Commercial

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This license is required if an individual with Voice SKU permissions exceeds the seeded call intelligence minutes per month threshold. Purchase of this license grants 500 additional minutes per tenant.
Dynamics 365 Intelligent Voicebot Minutes Add-on Product #: CFQ7TTC0J7M00001

Type: License

Segment: Commercial

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This license is required if an individual with Voice SKU permissions exceeds the seeded voicebot minutes per month threshold. Purchase of this license grants 500 additional minutes per tenant.
Dynamics 365 Business Central Additional Environment Addon Product #: CFQ7TTC0HD7P0001

Type: License

Segment: Commercial

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Provides access to additional environments for Business Central

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