Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides native voice capabilities as part of your customer engagement.

Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution�all powered by generative AI. This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center.

Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution�all powered by generative AI. This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center.

Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution�all powered by generative AI. This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center.

Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution�all powered by generative AI. This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center.

Microsoft Cloud PKI is a cloud-based solution that allows customers to create multiple certification authorities and manage the lifecycle of certificates issued to Intune managed devices.

Microsoft Defender for Cloud Apps is a Cloud Access Security Broker (CASB) and SaaS security solution. It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services and apps. This plan is designed for frontline worker profiles.

Microsoft Defender for Endpoint is an enterprise endpoint security platform designed to help organizations stop attacks, scale security resources, and evolve defenses across operating systems and network devices. Plan 1 offers capabilities such as industry-leading antimalware, attack surface reduction, and device-based conditional access. This plan is designed for frontline worker profiles.

Microsoft Defender for Endpoint is an enterprise endpoint security platform designed to help organizations stop attacks, scale security resources, and evolve defenses across operating systems and network devices. Plan 2 offers everything included in Plan 1, plus endpoint detection and response, automated investigation and incident response, and vulnerability management. This plan is designed for frontline worker profiles.

Microsoft Defender for Identity is a cloud-based security solution that helps protect identities by detecting and protecting against advanced threats, compromised identities, and malicious insider actions across on-prem Active Directory environments. This plan is designed for frontline worker profiles.

Microsoft Defender for Office 365 helps protect against advanced threats such as phishing and business email compromise across email, collaboration, and documents in Office 365. Plan 1 offers protection against advanced attacks across email and collaboration tools in Office 365. This plan is designed for frontline worker profiles.

Modern email protection techniques such as Safe Links and Safe Attachment, complementing the defense of Exchange Online Protection to protect your mailboxes against sophisticated attacks.