Dynamics 365 Customer Insights enables businesses to know customers through Customer Insights data (the Customer Data Platform) and engage customers through Customer Insights journeys (communication and journey orchestration) for customers who have a pre-qualifying Dynamics 365 application license. This offer comes with 10k Interacted People for use with Customer Insights journeys and 100k Unified People for use with Customer Insights data. This offer is for existing Dynamics customers that meet the following pre-reqs: 10 or more licenses of ONE the following: Customer Service Pro, Customer Service Ent, Sales Pro, Sales Ent, Sales Premium, Field Service, Finance, SCM, or Commerce.

Add-on for customer who own either Dynamics 365 Customer Insights or Dynamics 365 Customer Insights Attach 50K interacted people subscription packs for customers that need 250K+ interacted people.

Not for sale. User license used to administer and enable multiple users to access the tenant based Customers Insights solution.

Add-on for customer who own either Dynamics 365 Customer Insights or Dynamics 365 Customer Insights Attach 100K unified people subscription packs for customers that need 2M+ unified people.

Add-on for customer who own either Dynamics 365 Customer Insights or Dynamics 365 Customer Insights Attach 100K unified people subscription packs for customers that need 100K-500K unified people.

Add-on for customer who own either Dynamics 365 Customer Insights or Dynamics 365 Customer Insights Attach 10K interacted people subscription packs for customers that need 50K-250K interacted people.

Add-on for customer who own either Dynamics 365 Customer Insights or Dynamics 365 Customer Insights Attach 10K interacted people subscription packs for customers that need 50K-250K interacted people.

Add-on for customer who own either Dynamics 365 Customer Insights or Dynamics 365 Customer Insights Attach 10K interacted people subscription packs for customers that need 50K-250K interacted people.

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This license is required if an individual with Voice SKU permissions exceeds the seeded call intelligence minutes per month threshold. Purchase of this license grants 500 additional minutes per tenant.

This license is required if an individual with Voice SKU permissions exceeds the seeded call intelligence minutes per month threshold. Purchase of this license grants 500 additional minutes per tenant.

User subscription that includes Dynamics 365 Customer Service, Enterprise edition.