Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides customer engagement across digital and voice channels for an all-in-one solution.

User subscription that includes Dynamics 365, Enterprise edition (Cust Eng Plan) and Dynamics 365 for Operations

Device subscription plan that includes Dynamics 365 for Operations, Enterprise edition - Device functionality only

User subscription that includes Dynamics 365, Enterprise edition (Cust Eng Plan) and Dynamics 365 for Operations

User subscription that includes Team Members

User subscription that includes Dynamics 365 for Sales Professional

Enable secured and compliant collaboration with data loss prevention policies that help avoid leaks and restrict external sharing of sensitive data. Configure protection and governance labels and locate your sensitive data and understand how it is being used.

Correlate multiple signals, from activities to communications, to view and manage alerts on potential insider risks and remediate. Proactively monitor and address data access governance when employees leave or move between compliance boundaries.

User subscription that includes Dynamics 365 for Operations Activity, Enterprise Edition.

Dynamics 365 Operations non-production multi-box instance for standard performance testing. (Tier 4)