This subscription enables businesses to use Dynamics 365 Remote Assist to solve problems faster the first time. With heads-up, hands-free video calling on Microsoft HoloLens, field service technicians can collaborate with any remote expert on PC or mobile to troubleshoot issues in context. Additional hardware and software requirements vary for available features and content. To enable user access to this subscription, IT administrators must assign individual seats to users after purchase before users can install the app from the Microsoft Store or Store for Business.

User subscription that includes Dynamics 365 Field Service

Comprehensive hiring add-on to the Dynamics 365 for Talent service intended to cover organizations with more than 1,000 employees. Each unit covers 100 employees, must purchase at least 10 units and enough to cover all employees.

Attach user subscription offering for Dynamics 365 Customer Service Enterprise. Requires qualifying Dynamics 365 base offer.

User subscription that includes Dynamics 365 for Sales Professional

e-Commerce add on for Dynamics 365 Commerce

User license for Dynamics 365 Customer Voice Add-On

User subscription that includes Dynamics 365 Field Service, Enterprise edition.

Attach user subscription offering for Dynamics 365 Field Service. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Human Resources. Requires qualifying Dynamics 365 base offer.

e-Commerce add on for Dynamics 365 Commerce