User subscription that includes Dynamics 365 Sales Professional

Access to communication and collaboration tools from virtually anywhere, at any time. Includes document viewing and lightweight editing with Office Online.

Access to communication and collaboration tools from virtually anywhere, at any time. Includes document viewing and lightweight editing with Office Online.

The Office suite for PC and Mac with apps for tablets and phones, plus email, instant messaging, HD video conferencing, unlimited personal file storage and sharing, and available add-ons like PSTN calling.

The Office suite for PC and Mac with apps for tablets and phones, plus email, instant messaging, HD video conferencing, unlimited personal file storage and sharing, and available add-ons like PSTN calling.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution.

Purpose-built tools and productivity experience for Firstline Workers.

Dyn365E Customer Voice 2KSurveyResponses

Dyn365E Customer Voice 2KSurveyResponses

Dynamics 365 Contact Center IVR is an interactive voice response solution designed to deliver effortless self-service while seamlessly integrating with third-party contact center platforms, offering a gradual transition to full CCaaS adoption. This SKU represents the IVR capacity pack and is a pre-requisite to the D365 Contact Center IVR USL SKU.