Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution�all powered by generative AI. This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center.

Windows 365 Cross Region Disaster Recovery is a solution that extends geographic distances for disaster recovery and resilience for Cloud PCs. It includes the business continuity and disaster recovery that automate infrastructure resilience and redundancy, and reduce IT overhead to configure or use.

User license for Dynamics 365 Customer Voice Add-On

Enables the import of completed retail/commerce transactions from external systems into Dynamics 365 Commerce for downstream processing and fulfillment. Includes an initial transaction import capacity entitlement.

Enables custom commerce experiences and integrations that use Dynamics 365 Commerce services throughout the shopping journey, including product discovery, cart management, pricing, promotions, and checkout. Includes an initial transaction capacity entitlement.

MDO Add On is the incremental price between P1 and P2 for the CSP Channel.

User subscription that includes Dynamics 365 Human Resources.

Designed for businesses that have outgrown their basic accounting software, Microsoft Dynamics 365 Business Central is a business management solution that helps companies connect their financials, sales, service, and operations to streamline business processes, improve customer interactions and make better decisions.

User subscription that includes Dynamics 365 Field Service, Enterprise edition.

Power Pages anonymous users monthly capacity pack

Power Pages anonymous users monthly capacity pack

Power Pages authenticated users monthly capacity pack