User subscription that includes Dynamics 365 Customer Service, Enterprise edition.

User subscription that includes Dynamics 365 Customer Service Professional

User subscription that includes Dynamics 365 Customer Service Professional

User subscription that includes Dynamics 365 Customer Service Professional

Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution�all powered by generative AI. This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center.

Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution�all powered by generative AI. This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center.

Dynamics 365 Customer Service Premium provides an integrated Copilot-first contact center and CRM solution�all powered by generative AI. This license includes Dynamics 365 Customer Service Enterprise and Dynamics 365 Contact Center.

User license for Dynamics 365 Customer Voice Add-On

User license for Dynamics 365 Customer Voice Add-On

Add-on for customer who own either Dynamics 365 Customer Insights or Dynamics 365 Customer Insights Attach 5K interacted people subscription packs for customers that need 10K-50K interacted people.

Add-on for customer who own either Dynamics 365 Customer Insights or Dynamics 365 Customer Insights Attach 10K interacted people subscription packs for customers that need 50K-250K interacted people.

Add-on for customer who own either Dynamics 365 Customer Insights or Dynamics 365 Customer Insights Attach 100K unified people subscription packs for customers that need 500K - 2M unified people.