This license is required if an individual with Voice SKU permissions exceeds the seeded voicebot minutes per month threshold. Purchase of this license grants 500 additional minutes per tenant.

Electronic invoicing block of 1,000 transactions

Cloud Scale Unit addon, includes 25K Dynamics 365 Commerce transactions per month OR 500 Devices.

Cloud Scale Unit addon, includes 10K Dynamics 365 Commerce transactions per month OR 225 Devices.

Cloud Scale Unit addon, includes 3K Dynamics 365 Commerce transactions per month OR 65 Devices.

User subscription that includes Dynamics 365 Customer Service, Enterprise edition.

Supply Chain Management empowers employees and organizations with the ability to obtain a unified view of inventory, warehouse, manufacturing, service, and logistics with predictive analytics that turn data into insights to support better strategic decisions

User subscription that includes Team Members

The Office suite for PC and Mac, plus email, instant messaging, HD video conferencing, 1 TB personal file storage and sharing, analytics, and advanced security. Does not include Audio conferencing.

Asset Management helps manage and maintain physical assets throughout the lifecycle.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Customer Voice USL for GCC