Dynamics 365 Customer Insights enables businesses to know customers through Customer Insights data (the Customer Data Platform) and engage customers through Customer Insights journeys (communication and journey orchestration). This offer comes with 10k Interacted People for use with Customer Insights journeys and 100k Unified People for use with Customer Insights data.

Device subscription plan that includes Dynamics 365 Operations, Enterprise edition - Device functionality only

Dynamics 365 Project Operations base license

User subscription that includes Dynamics 365 AI for Sales

User subscription that includes Team Members

User subscription that includes Dynamics 365 Field Service, Enterprise edition.

User subscription that inclues Dynamics 365 for Human Resources.

Dynamics 365 Finance plus advanced intelligence, insights, and planning capabilities to help you accelerate business performance.

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution.

Attach user subscription offering for Dynamics 365 Supply Chain Management. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Customer Service Enterprise. Requires qualifying Dynamics 365 base offer.

Attach user subscription offering for Dynamics 365 Customer Service Professional. Requires qualifying Dynamics 365 base offer.